illistudio

We aim to ensure 95% accuracy in our product images, but slight variations may occur due to differences in screen settings and device types. For custom prints, there may also be slight differences in color between print batches. To achieve the most accurate color representation, we recommend adjusting your screen settings.

Refer to our detailed size guide on each product page. We provide specific measurements for each item to help you choose the best fit. Contact customer support if you’re unsure.

We have a strict no exchange no refund policy. all orders are FINAL. The exception to this rule is in case of a faulty product or incorrect orders received by the client. incase of damages we will require photos to assess if the damage was truly done from our side. all our pieces get checked for quality by three different people before they are sent out. 

We have a strict no refund policy. all orders are FINAL. The exception to this rule is in case of a faulty product or incorrect orders received by the client. incase of damages we will require photos to assess if the damage was truly done from our side. all our pieces get checked for quality by three different people before they are sent out. in the case there are damages from our side, we will replace the piece, not refund it.

All orders are processed and shipped within 1 to 5 weeks after receiving your order confirmation email. You will receive another notification when your order has shipped. Please check our Shipping page for more information.

You’ll receive a confirmation email with a tracking number once your order ships. Use this number to track your order on our website or the carrier’s website.

Yes, we ship worldwide. Shipping charges are calculated at checkout. International orders may incur import duties and taxes, which are the customer’s responsibility. Please check our Shipping page for more information.

Follow the care instructions depending on the fabric.

yes we do! you can visit our showroom in Dubai, located on Dear All

Yes! only in the UAE, kindly send us a whatsapp to book your home service. kindly note there is a charge that is deducted out of your purchase value.